Delivery Policy

A local delivery fee of will be added to each order, for each address. (For deliveries outside our local delivery area, this fee may vary.) We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it. Delivery of orders to rural route addresses or cemeteries cannot be guaranteed. We are unable to accept international orders. We are only able to deliver to Toronto (this does not include the Greater Toronto Area). If you are living outside of Toronto, please contact us. Any orders outside of Toronto will need to be picked up at our store location.

SUBSTITUTION POLICY

Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.